Terms of Service
Last Updated: April 7, 2026
1. Acceptance of Terms
By using Swite, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, you should not use our platform.
Swite reserves the right to update these terms periodically. We will notify users of significant changes.
2. Description of Service
Swite is a customer engagement platform that unifies conversations, campaigns, and customer data in a single AI-driven workspace. Our service helps businesses manage customer relationships across multiple channels, including WhatsApp, email, and more.
3. Account Registration & User Responsibilities
To use Swite, you must create an account. You agree to:
- Provide accurate and up-to-date information.
- Keep your login credentials secure.
- Be responsible for any activity conducted under your account.
Misuse of the platform, including unauthorized access, false information, or abusive behavior, may result in account suspension or termination.
4. Data Privacy & Security
Swite values your privacy. We implement industry-standard security measures, ensuring that:
- Your data is protected with encryption at rest and in transit.
- We do not sell or share user data with third parties for marketing purposes.
- Users maintain control over their data and can request deletion at any time.
For more details, refer to our Privacy Policy.
5. Subscription & Payments
Swite operates on a subscription-based model. By subscribing, you agree to:
- Pay the specified fees according to your chosen plan.
- Allow Swite to process payments securely through third-party providers (e.g., Stripe).
- Understand that payments are non-refundable once processed, except as required by law.
6. Acceptable Use
Users may not:
- Use Swite for spam, fraud, or malicious activities.
- Attempt to access, modify, or interfere with another user's account or data.
- Send unsolicited messages in violation of applicable anti-spam laws.
- Upload content that is offensive, illegal, or violates the rights of others.
Violation of these rules may lead to immediate account suspension or legal action.
7. Intellectual Property
All content, trademarks, and technology provided by Swite are owned by Switeco and protected by intellectual property laws. Users may not copy, modify, or redistribute any part of the platform without prior written consent.
8. Limitation of Liability
Swite provides its services on an "as is" basis. While we strive for high reliability and security, we do not guarantee uninterrupted service and are not liable for damages resulting from service disruptions or data loss.
9. Termination of Service
Users may delete their accounts at any time, removing all stored data. Swite reserves the right to suspend or terminate accounts if there is a violation of these terms or any suspicious activity.
10. Governing Law
These terms are governed by the laws of the United States. Any disputes arising from these terms will be handled in accordance with applicable legal procedures.
11. Contact Information
For questions or concerns regarding these Terms of Service, contact us at legal@swite.co.